Shipping and Delivery
Product - Delivery Charges
United Kingdom
Delivery is FREE in the UK.
Europe
Delivery to Europe is one fixed delivery charge of £3.50
Delivery to Europe is one fixed delivery charge of £3.50
United States, Australia and the Rest of the World
Delivery outside of the UK and Europe is one fixed delivery charge of £5.50
Please note that we reserve the right to adjust delivery charges for orders
outside of the UK which are over 1kg in weight. We will always contact
you if this is the case at which point you will be given the option to cancel
the order.
Please note that we reserve the right to adjust delivery charges for orders
outside of the UK which are over 1kg in weight. We will always contact
you if this is the case at which point you will be given the option to cancel
the order.
PDF - Teaching Resources Only
There is no delivery charge for PDF Teaching Resources, these products
are sent to you via email within 24 hours, if you are ordering from the UK,
Europe or Rest of the World please select United Kingdom from the
Delivery Method drop down.
Note: If you order a physical product such as a pen or history pack,
then the relevant delivery charge will stand.
There is no delivery charge for PDF Teaching Resources, these products
are sent to you via email within 24 hours, if you are ordering from the UK,
Europe or Rest of the World please select United Kingdom from the
Delivery Method drop down.
Note: If you order a physical product such as a pen or history pack,
then the relevant delivery charge will stand.
Delivery Timescale
We aim to dispatch orders received within 2 working days.
Want your items quicker?
Option 1 : EXPEDITED SHIPMENT
Dispatched within 1 working day via Royal Mail first class post, please
select 'Expedited Delivery' on check out. Charged at £0.40 per order.
Dispatched within 1 working day via Royal Mail first class post, please
select 'Expedited Delivery' on check out. Charged at £0.40 per order.
Option 2: NEXT DAY
Dispatched via Royal Mail Special Delivery it guarantees to deliver to 99%
of the UK by 1pm the next working day.
Orders for special delivery need to be completed by 3:00pm to enable a
next working day delivery.
Available WITHIN THE UK ONLY. Charged at £5.50 per order.
Note: This service requires a signature on delivery
Option 3: NEXT DAY BEFORE 9AM
Dispatched via Royal Mail Special Delivery it guarantees to deliver to 99%
of the UK by 9am the next working day.
of the UK by 9am the next working day.
Orders for special delivery need to be completed by 3:30pm to enable a
next working day delivery.
Available WITHIN THE UK ONLY. Charged ar £12.50 per order.
Note: This service requires a signature on delivery
next working day delivery.
Available WITHIN THE UK ONLY. Charged ar £12.50 per order.
Note: This service requires a signature on delivery
BANK HOLIDAYS: Where a bank holidays falls the next day delivery
moves forward by one day.
moves forward by one day.
RETURNS
British Forces
2nd December 2011 - Airmail to Operational BFPOs
15th December 2011 - Airmail to Static BFPOs
2nd December 2011 - Airmail to Operational BFPOs
15th December 2011 - Airmail to Static BFPOs
UK
20th December 2011 - UK Standard Post
22nd December 2011 - Expedited Post (Select Expedited)
20th December 2011 - UK Standard Post
22nd December 2011 - Expedited Post (Select Expedited)
Western Europe
12th December 2011 - Airmail to Western Europs
12th December 2011 - Airmail to Western Europs
USA / Canada / Eastern Europe
9th December 2011 - Airmail to USA / Canada / Eastern Europe
Australia / New Zealand / Rest of World
5th December 2011 - Airmail to Australia, New Zealand and Rest of the World.
5th December 2011 - Airmail to Australia, New Zealand and Rest of the World.
We will of course continue to ship products after these dates however we can not guarantee that they will arrive before Christmas.
23rd December - Open as normal
24th December - CLOSED (Weekend - No Post Collection)
25th December - CLOSED (Christmas Day)
26th December - CLOSED (Public Holiday - No post collection)
27th December - CLOSED (Public Holiday - No post collection)
28th December - Open 10am-4pm (Post will ship from orders placed over Christmas holiday)
29th December - Open 10am-4pm
30th December - Open 10am-4pm
31st December - CLOSED (Weekend - No Post Collection)
1st January - CLOSED (Weekend - No Post Collection)
2nd January - CLOSED (Public Holiday - No Post Collection)
3rd January - 9:00 - 17:00 (All products ordered over New Year Holiday will Ship today)
Please note that while we are closed over the Christmas and New Year holdiays, the office and distribution centre will not be manned. We will reply to any questions during office opening times.
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